{"id":137,"date":"2017-11-28T08:28:53","date_gmt":"2017-11-28T08:28:53","guid":{"rendered":"http:\/\/demo2.drfuri.com\/martfury12\/?page_id=137"},"modified":"2026-07-15T08:23:55","modified_gmt":"2026-07-15T08:23:55","slug":"faqs","status":"publish","type":"page","link":"https:\/\/drwashlaundromats.co.ke\/rhema\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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\r\n HAVE QUESTIONS? WE HAVE ANSWERS<\/span>\r\n

Frequently Asked Questions<\/h1>\r\n

\r\n Find clear, technical, and practical answers regarding our solar panels, lithium batteries, hybrid inverters, warranties, and installations.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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\r\n SYSTEMS & SIZING<\/span>\r\n \r\n
\r\n What brands of solar equipment do you supply?<\/summary>\r\n
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We are authorized distributors and retailers of Tier-1 solar equipment. Our inventory features panels from Jinko, Longi, JA Solar, and Trina<\/strong>; inverters from Deye, Growatt, Solis, SRNE, and Must<\/strong>; and lithium batteries from Dyness, Deye, SRNE, Felicity, Must, and BYD<\/strong>.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

\r\n How do I know what size of solar system or battery bank I need?<\/summary>\r\n
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Sizing depends on your daily energy consumption (load profile). Our technical sales engineers calculate your requirements based on your monthly KPLC bill or a list of household\/business appliances you intend to power. Contact us with your details, and we will configure a custom solar panel and lithium battery package for you.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

\r\n What is the difference between a hybrid inverter and an off-grid inverter?<\/summary>\r\n
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A hybrid inverter<\/strong> (like Deye or Growatt) can seamlessly blend power from solar panels, lithium batteries, and the grid (KPLC) or a generator simultaneously. An off-grid inverter<\/strong> operates strictly independently of the grid, relying solely on solar energy and battery storage to power your loads.<\/p>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n \r\n

\r\n BATTERIES, WARRANTY & LIFESPAN<\/span>\r\n \r\n
\r\n Are your solar products covered by authentic warranties?<\/summary>\r\n
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Yes, all our major products come with genuine, manufacturer-backed warranties. Our monocrystalline panels carry up to a 25-year performance warranty, inverters generally carry a 5-year warranty, and premium lithium batteries (like Dyness and Deye) typically come with a 5 to 10-year manufacturer warranty.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

\r\n Why should I choose Lithium batteries over Lead-Acid\/Gel batteries?<\/summary>\r\n
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Lithium iron phosphate (LiFePO4) batteries offer a vastly superior Depth of Discharge (up to 90-95% compared to 50% for Gel), charge significantly faster, are lighter, and boast a lifespan of 10+ years (6,000+ cycles) compared to Gel batteries which typically last only 2-3 years.<\/p>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n \r\n

\r\n LOGISTICS, PAYMENT & INSTALLATION<\/span>\r\n \r\n
\r\n Where is your showroom located, and do you deliver countrywide?<\/summary>\r\n
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Our main showroom is located at Hotel Montana & Mall, Montana Mall, Gaborone Rd, Nairobi<\/strong>. We coordinate secure, prompt countrywide shipping and delivery to all major towns across Kenya through our trusted logistics partners.<\/p>\r\n <\/div>\r\n <\/details>\r\n\r\n

\r\n Do you offer professional installation services?<\/summary>\r\n
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Yes! We have a highly experienced in-house team of certified solar and electrical engineers who carry out professional installations, system configurations, and routine maintenance for both residential and commercial projects across Kenya.<\/p>\r\n <\/div>\r\n <\/details>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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Still Have Unanswered Questions?<\/h2>\r\n

Speak directly with one of our solar engineering experts today to resolve your specific technical challenges.<\/p>\r\n <\/div>\r\n

\r\n Call Technical Support<\/a>\r\n Chat on WhatsApp<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n<\/div>\r\n\r\n